Note: Special conditions may apply instead of or in addition to these general conditions for the specific event for which you are registering. Where applicable, such conditions are announced on the event website. Where such conditions contradict these general conditions, the special conditions take precedence. 

Payment 

GÉANT accepts payment via credit card (until 6 June and onsite) or Bank Transfer (until 13 May) only. Payment will be made to GÉANT Vereniging’s account. Invoices will be sent out per event per registration.  In the event that you are required to make payment for multiple attendees, please e-mail a remittance advice to GÉANT finance providing a breakdown of the invoices to be paid. 
Finance only queries can go to tncfinance@geant.org. 

Bank Transfer 

Payment must be made by bank transfer within 14 days of receiving the proforma invoice and prior to 2 June 2024. Please ensure your payment includes all bank charges. The bank details will be on your invoice. 
Upon receipt of payment a VAT invoice will be sent automatically. 

Credit Cards 

Payments may be made by credit card upon registration. Please carefully fill in the number of your card, the expiry date and the three or four digit security code (CVC) on the back of the card on the signature strip (American Express sometimes has this number on the front of the card). Please include the name of the credit card holder as it is written on the card. 
No credit card details will be stored on the GÉANT Vereniging servers, all payment details are passed to the credit card handler in real-time. 

Cancellation 

1. 1. Registration must be cancelled by sending an e-mail message to tnc@geant.org. 
   2. Paid registrations cancelled up to 10 working days before the event will be refunded (minus €25 handling charge and any bank charges incurred). 
   3. Cancellations made after this time will not be refunded 
   4. Substitutions may be made at any time. If you wish to substitute a delegate, please contact GÉANT at the earliest opportunity. 
   5. All refunds will be made within six weeks after the event. 

We recommend taking out appropriate travel and cancellation insurance for your registration fee, hotel and airline booking. This is often included with credit card transactions, but check your own policy for details. Please also ensure that you have appropriate health insurance coverage. Please check beforehand if you need a visa for the country where the event is held and inform yourself about the visa application procedures and the time needed for processing a visa application. 

Contact Details 

TNC Organisation: tnc@geant.org  
TNC Finance requests: tncfinance@geant.org